Privacy policy

Overview

Co‑Venant Ltd (“we”, “us”) respects your privacy. This policy explains how we collect and use personal data when you visit co-venant.co.uk, contact us, subscribe to updates, or use our client platform.

This document is provided for operational transparency. Have qualified counsel review before relying on it for regulatory or contractual purposes.

Data we collect

We may process:

• Identity and contact data — name, email, phone, company
• Enquiry content — messages, programme context, estimate wizard inputs
• Technical data — IP address, browser type, device identifiers (see Cookie Policy)
• Client platform data — account details, project artefacts, and communications under contract

How we use data

We use personal data to:

• Respond to enquiries and deliver services you request
• Operate and secure our website and client platform
• Send service-related communications and, where permitted, marketing updates
• Improve our site and comply with legal obligations

Legal bases (UK GDPR)

Depending on context we rely on:

• Contract — delivering services you have engaged us for
• Legitimate interests — responding to enquiries, platform security, B2B marketing to corporate contacts
• Consent — non-essential cookies and optional newsletters where required

Retention

We retain enquiry data while relevant to active discussions and for a reasonable period thereafter for legal and business records. Client platform data is retained per contract and applicable law.

Sharing

We use subprocessors for hosting, email delivery, and analytics where configured. We do not sell personal data. Transfers outside the UK are made with appropriate safeguards where required.

Your rights

You may request access, correction, erasure, restriction, or objection where applicable. Contact hello@co-venant.co.uk. You may complain to the ICO (ico.org.uk).

Contact

Data controller: Co‑Venant · hello@co-venant.co.uk